FREQUENTLY ASKED QUESTIONS

Questions we hear most often.

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Frequently Asked Questions

Do you take insurance?

We're an out-of-network practice, which means we don't bill insurance directly — but we provide superbills you can submit for potential reimbursement. Before scheduling, it's worth calling your insurance to ask about out-of-network mental health benefits. We’ll also be happy to send you a sample superbill. These CPT codes will help:

96116  — First hour of neuropsychological intake
96136 — First 30 min of testing
96137 — Each additional 30 min of testing
96132 — First hour of data integration & interpretation
96133 — Additional hours for data interpretation, feedback & report writing

Who will work with my child? 

At AY Neuropsych, we believe every family deserves access to high-quality care. By offering evaluations with clinicians at different levels of training — all under Dr. Yang’s direct supervision — we’re able to provide more flexible fee options without compromising quality. We’ll always be transparent about who will be working with your child and associated costs, so you can choose what feels right for your family.

Do you offer bilingual evaluations?

Yes — in English and Mandarin. Dr. Yang is one of few pediatric neuropsychologists in New York City offering bilingual neuropsychological evaluations in both languages.

Do you evaluate adults?

Absolutely. Many adults come to us with long-held questions about ADHD, learning disabilities, or autism spectrum disorder — things they've wondered about for years. Both comprehensive and targeted evaluations are available.

What if we don't need a full evaluation?

We offer targeted and updated evaluations when a full battery isn't indicated. We also have specialized training in the ADOS-2 and ADI-R for focused autism diagnostic assessments.

Is testing done in person? 

Yes — testing takes place in person at our office at 185 Madison Avenue in Manhattan. Parent intake and feedback sessions are conducted via Zoom. Virtual or hybrid arrangements are considered on a case-by-case basis.

Does a parent need to stay during testing? 

Yes — testing takes place in person at our office at 185 Madison Avenue in Manhattan. For children under 10, a parent or guardian is required to remain in the reception area during testing (rather than in the testing room itself). Parent intake and feedback sessions are conducted via Zoom. Virtual or hybrid arrangements are considered on a case-by-case basis.

How long does the whole process take? 

A few weeks from start to finish. Testing spans 2–3 in-person visits, and the written report is delivered approximately 4 weeks after your parent feedback session.

I'm worried about my child being labeled. Is that something I should be concerned about?

This is one of the most common things parents share with us — and it makes complete sense.

Here's how I think about it: a diagnostic label, on its own, isn't the goal. What it does is help us understand exactly where a challenge is rooted in the brain — and that understanding is what unlocks the right, evidence-based strategies to support your child. The label clears the path. It's the roadmap that matters.

My goal is never to define your child by a diagnosis. It's to help your whole family understand them more fully — so they can be supported in ways that actually work.

I'm worried the evaluation might lead to a medication recommendation.

Medication is never the automatic answer — and it's never the only one.

I consider the whole child: their profile, their history, their culture, their environment, and what their family needs right now. I follow evidence-based guidelines from the American Academy of Pediatrics, and I'm most invested in meeting families where they are. The goal is always to support your child's overall development, joy, and sense of who they are — as a learner and as a person.


My child has a hard time with new situations. Will they cooperate enough for the evaluation to be meaningful? 

In my experience — yes. I've worked with many children who come in anxious, avoidant, or behaviorally complex, and I've consistently been able to gather meaningful data.

Connection comes before testing. Always. I take the time to sit with your child, get to know them, and help them feel safe. And the data we gather accurately reflects how they are currently functioning — which is exactly the picture we want.

What do parents find most surprising about going through this process?

The most common thing I hear: "I didn't realize I'd finally understand the root of it."

Some families come in after years of chasing individual symptoms — tutoring for reading, therapy for anxiety, social skills group to practice flexibility, or OT for regulation — without a clear picture of what they're actually dealing with. What surprises them most is walking away with an understanding of the underlying reason all of those things have been hard. Not just what the challenges are, but where they're coming from.

That's where the real clarity lives.

Connection comes before testing. Always. I take the time to sit with your child, get to know them, and help them feel safe. And the data we gather accurately reflects how they are currently functioning — which is exactly the picture we want.

How do I talk to my child about this?

Keep it simple and low-key. Let them know they'll be doing activities — some like games and puzzles, some a bit more like school — and that there are no right or wrong answers. It's not a test they can pass or fail. It's just a way to understand how their brain works best.

You're also welcome to share Dr. Yang's letter to kids with them directly — you'll find it on our About page.

I'm nervous about this process. Is that normal? 

Completely. Most families are — and I'd be surprised if you weren't.

Here's what I'd say: the families who come out the other side are almost always grateful they went through it. Having a clear picture of what's going on — and a real plan — feels so different from the guessing.

You're not putting a label on your child. You're trying to understand them better so you can help them more. And we'll be with you every step of the way — during the evaluation, after the report, and as you navigate what comes next.